Privacy

Uploaded files are stored in tokenized job folders only long enough to complete the requested tool flow and serve the resulting files back to the visitor.

Jobs expire automatically after the configured retention window so the service does not keep a long-term archive of downloaded outputs.

• Default job lifetime: 2 hours
• No public search indexing for result routes
• No application user accounts required

PaperKit stores a job manifest with the tool slug, timestamps, output list, and processing stats. This exists so the site can render result pages, validate downloads, and determine when a job should expire.

The operational data is tied to the temporary job flow rather than a persistent user profile.

• Token
• Created and expiry times
• Input and output filenames
• Result stats and processing notices

When a deployment publishes a privacy or legal inbox, PaperKit surfaces that address publicly so visitors know where to send questions about handling and retention.

Keeping a dedicated route for privacy questions is part of making the public site transparent and reviewable.

• General support: [email protected]
• Coverage window: Monday to Friday, 9:00 AM to 5:00 PM CT
• Response target: Usually within 1 business day
• Privacy and legal requests: [email protected]